HostGator.com — Fraud and lies

I transferred my Domain name to Hostgator from Bluehost, EPP codes and an unlocked Domain, with no problems, however; when I discovered that I would not be able to use their services, because of the limited and untimely support issues that arise, (virus) or no (Virus), I did not ask for a refund, I ask for the key to the front door, (Epp code) for my Domain and I needed to have my Domain unlocked, their answer was by their actions: one of their reps told me I need to get my Epp codes from an unknown Register, not Hostgator, until I presented to him a copy of all the information that pretained to LaunchPad, which is who they use to log information during a transfer, only then did he provide me with the Epp codes, But, when I tried to unlock my Domain, the slider, would not say unlocked, and the next rep who was there to help with the unlock domain problem said it would probably be 5-10 minutes for the unlock status to propagate via the web, so that I could stop getting ‘Domain is locked’ from the Google Domain transfer page. But at this point 3 hrs later, when I go to my Dashboard, it shows on one page the Domain is unlocked, however; when you change the position of the slider, it still does not show my Domain is unlocked. I keep a written/visual record of all correspondence, with ISP because some of them lie a lot, I simply present what happened. What I would like to see happen is my Domain name is released immediately, if not right now!

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