Going through an underwriting process I get an email from them asking about a credit card that I’m $220 past due on. I was like, “Eh? Not”. Digging in I found that it was a GM Rewards card originally held by Cap One and sold off to Marcus Goldman Sachs. When Cap One notified me of the plan, I paid off and closed my account. That was June last year. When I got Marcus Goldman Sachs on the phone they “explained” that there was a $17 interest charge from May (the month before I closed my account) that was somehow not included in my payoff number. The compounded interest of that $17 turned into $220!!! After a bunch of back and forth they agreed to waive some of the fees and clear the account for $110. I gave in and paid the $110 because a lawyer would cost me more than the $220 and the stress of being robbed wasn’t worth the continued fight. Lesson learned for me: Avoid Marcus Goldman Sachs. I think the original $17 that they somehow forgot to include in my final bill would have been fair. Interesting that when I called to complain they originally stated they had tried to contact me by phone… and later in the conversation admitted that they had failed to even attempt a call.
Where Bad Business is Exposed!
