I have yet to receive a refund for a refund from Bebe clothing. I have called them multiple times and they tell me that the warehouse has to issue the refunds. No one seems to know how to refund my $62.30. I ordered a sweater, item #882872211445 on January 17, 2019. My order number is bebe-1507. The item was packed on 1/18/2019. I received my item and decided that I didn’t like the style so I returned it. The USPS return label said that it was returned on January 28. 2019. I have yet to receive my refund and have called multiple times. My return label said that all returns must be postmarked by February 18, 2019. And to receive a full refund, returns must be made within 30 days. I have complied with everything. I called this evening, February 23, 2019, they again told me that the warehouse has to approve the refund and that they will check into it. I have everything documented yet I get the run around from customer service. I just want my refund, that is all. I returned the sweater and the company needs to comply with their return policy and issue me a refund.
Bebe
400 Valley Dr
Brisbane, CA 94005-1210
http://www.bebe.com
(415) 551-3355
