my subscription lapsed. my files won’t open unless i renew. you are denying me access to them unless i renew. this is illegal and the files are my property. your agent told me go find someone who has quickbooks and use their computer. ??? what kind of solution is that? I want my files to open on my computer. Either you can restore mine for 24 hrs so i can print and store externally or i will file a lawsuit.
I am a Quickbooks user as well for years and they are now trying to extort me out of almost $2,000 more to do my account reconciliation, which has always been part of my account and are trying to claim it never was. Its been part of my service since the beginning, two days ago the scam was my server expired and they wanted money for that, today they say the server and cloud are part of my account but now the only accounting service I have is now not part of it. These people are crooks and I specifially a year ago after the last shakedown had it specific as all services are included and yet here we are arguing that it doesn’t state something specific in the services and they now keep changing up the scam!