Mercari — Horrible customer service

Mercari provides labels for the…Mercari provides labels for the shipping chosen by the buyer when your item sells. If the shipping is late due to no fault of your own, people can then leave the review on your page when it does not reflect the seller but the carrier. As a seller once your item is in the carriers hands, it’s out of your control. I recently was given a bad rating because fedex was running behind like I control their business. It’s an unfair practice in my opinion. I give this app 1 star and that is being generous. Add a note to the sale saying that once you leave your item with the carrier it is out of the sellers control if it arrives late. After all they provide the labels.

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