GO2bank — Locked my account with my money

My account was locked with 5000 dollars on it they said some verification was wrong the customer service rep did something wrong entering my info I have been a customer for yrs I called to simply get a new card sent to me bc I never received my card and they locked me out of my account and I have you wait to get in my account I will need canceling my account I do not recommend anybody to bank with them. Unlock my account and expedite my card so I can access my funds I chose to direct deposit with you

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