FocusCamera.com — Scamming me for $949.00

Order a Camera Bundle for an EOS 80D, received mostly everything but the most important item the camera. Now that I have, I have made some research online it seems like FC is used to doing this to customers, so either you guys are scamming people, or I’m not sure. I have been talking to this young man who has been nice, yet has made me feel like it’s my fault. the first thing I was told last Friday when I called was to please send photos of everything. I did that right away. Now I keep being told you need 24 hours then you need another 24-40 hours again. Then I keep being told the camera was in the box??? When it wasn’t, not to mention the bag had some defects and also there was an item that was a switch with another item which I chose not to make a big deal about it. At first, I just wanted my camera sent, but since I started to see that you guys didn’t want to really help a customer (rule #1 the customer is always right) I decided that I no longer wanted to continue my business with FC. Instead, I just want to resolve this and would like a shipping label so I can send back the few items I receive. If my card gets charge I will take legal action against your company because it seems like this has been done to a lot of customers lately. I need this matter resolved as soon as possible. De It shouldn’t take more than a week to figure out what happens to a camera that wasn’t shipped to my home, either you guys sent the wrong box, forgot to put the item inside the box, or I would hate to accuse someone of stealing and scamming me for $949.00, which is pretty pathetic & sad. *** knows all things.

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