ordered pizza to deliver for my grandson’s birthday. lt was to be delivered to Turner’s Fall Ma. The driver called me and said the person was there so I asked what address was the heat. He was at an address in Greenfield, Ma, and said he had 3 more stops before he could be in Turner’s Fall. I was told pizza would be cold and I would like to reorder. He asked me to call the store. I did and explained the situation the person on the phone said I would need to speak to his manager. I did and again explained. She said there was nothing she could do. I asked for her name and she said she could not give that. I asked for her Managers name and she would not give that out and canceled my order. I called back again hoping to get her boss and she said if I called again she would file harassment charges. I have never been treated so rudely. I order from this establishment at least 3 times a month and have never had a problem. This is unacceptable customer service and beyond professionalism. The manager was female, would not give name, was working 10062021 around 7-8 ir 9 PM. She needs to be rep remanded and take some anger management classes. The way she acted on the phone was beyond bizarre. Not good publicity for Dominos.
Where Bad Business is Exposed!
