American Express Insurance is a SCAM…I rented a car with my AMEX PLATINUM CAR and damaged the bumper. No other people involved. Under my policy this should be covered, simply. I provided 19 forms of documents they wanted and NO ADJUSTER from them has communicated directly with me. I keep getting Stonewalled from them. They are asking for Paperwork that Cannot be produced at all by myself or the Rental Car company. Hence them delaying or NOT paying this claim for $2500 which should have been paid. No contact with adjuster at all. I believe AMEX INSURANCE is a SCAM that they provide a NON-Existent feature on the card and not pay claims on it….even my primary insurance company USAA has stated this should have been paid. I would like this resolved ASAP. and AMEX will not return my calls at all and I am left with a Bill that should have been paid and covered by my Credit Card Insurance.
Where Bad Business is Exposed!
