In Fall of 2021 I signed up for a trial subscription to try out the Rocket Lawyer document services. I did not cancel the trial membership before moving on to use a different service, so my membership was upgraded to a Premium level plan at a cost of $39.99 per month.I was never sent a receipt of payment for the initial membership, and was never notified of subsequent monthly charges. The only sign that I was being charged was a line item on my credit card statement that I did not see until March 2023.While I’m sure I probably agreed to a terms of service that spelled out how I was going to be charged, the lack of communication from Rocket Lawyer allowed these charges to continue for over a year without any sort of proof or reminder. While this is probably legal, it is my opinion that it is a predatory system that takes advantage of the average consumer on a regular basis.While some consumers may benefit from the services offered, I believe that the Rocket Lawyer enterprise is otherwise predatory, and the lack of monthly payment receipts is a way of hiding ongoing charges.
Rocket Lawyer
182 Howard St #830
San Francisco, CA 94105-1611
rocketlawyer.com
(877) 881-0947
